Episode 461 Scott Adams How to Make Money Using the Interface by WhenHub App

Date: 2019-03-22 | Duration: 16:31

Topics

How to monetize the WhenHub/Interface app Donations Schedule sessions NO exchange of contact info during sessions Notification option for when expert goes online You don’t have to be too expert Be as precise as possible in your expert skill description Icon photo should be sharp resolution, reflects your expertise Do some A/B testing, try diff photo, diff expertise description Do hashtag on social media to attract attention to your expertise Try giving FREE advise, optional donations Add a “Donate” button for your expertise to your own webpage Indicator available to tell your followers when you’re online Use the app on your mobile device, PC or Mac

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I also fund my Periscopes and podcasts via audience micro-donations on Patreon. I prefer this method over accepting advertisements or working for a "boss" somewhere because it keeps my voice independent. No one owns me, and that is rare. I'm trying in my own way to make the world a better place, and your contributions help me stay inspired to do that.
See all of my Periscope videos here…
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Find my WhenHub Interface app here…
https://interface.whenhub.com

> [!note] Rough Transcript
> 
> This is an auto-generated transcript and may contain errors.

## Transcript

[0:04]

hey everybody I thought I would give a quick lesson on how to use the app interface by whenhub to make some money most of you know I am co-founder of the company that makes this app it's called interface by wi Hub it is available in both the Apple Store and the Android store you could download it today and you could also use it in your browser as long as you know how to uh how to load an app in your browser if you go to w hub.com it'll take you right to the site where you could use the app in your browser once you've downloaded the app um for the browser which I'll tell you about in a moment so I wanted to give you some tips on not just how to find it and how to use it but how to actually you know turn it into money and I I see a number of things that people are doing suboptimally and I thought I would just call them out all right so the basic idea is that the app does two things it lets you be an expert

[1:08]

does two things it lets you be an expert be an expert and it let you find an expert and then once you find them on the app you're connected for a video call either immediately or you can schedule it if the person the expert allows scheduling and then you can talk to them live and here's the cool part you don't exchange phone number or other contact information so you have an anonymous or as Anonymous as you want to be call with somebody without them ever having your contact information they can charge by the time you're on the call and they can set their price anywhere they want even zero and you could also let's say you could also um donate so if you didn't want to use um patreon or other donation facilities for whatever reason or you just wanted another one this would be an additional one
one so here's the app let's say that you've already signed up it takes about a minute to sign up as an expert there's no requirement you just have to feel that you have something to offer and as

[2:10]

that you have something to offer and as long as you describe your level of expertise accurately everything's good charge charge for it what you will if people want to pay for it they will so let's say I wanted to choose the find an expert you can see a number of experts who are online or have been on recently I would just use the search box to I'm look for myself uh I'm just going to put in my name because it is faster so here's what a profile looks like so here I am as an expert and don't worry don't worry that you can't see the detail on the screen because I I'll tell you what's important so you see my big old face you see there's a button here that says uh get notified so right now I'm offline but if you wanted to get notified when I go live you would press that button and you would get an alert on your phone to say that I'm online and then you could connect with me if you wanted to but you also have a a button that we just added for a donation and if somebody presses this button they can just use their credit card and they can make a donation

[3:11]

credit card and they can make a donation to any of the experts on here and if you scroll down you can see a little bit more about the experts all right so the first things um the first thing I would like to suggest is that when you list your expertise you be as specific as possible if your expertise is just marketing don't expect anybody to call because it's just too General if your expertise is you know let's say strategy don't really expect anybody to call because nobody quite knows if that's the type of strategy that they care about people tend to have pretty specific questions so one of the yeah addiction is a good one so if you were an addiction counselor that's very specific so that would be perfect another one that's working is um one of the experts is giving advice uh if you have cancer on how to find a cancer treatment because apparently it's not easy to find so it's good to have a person to talk to who knows the layout

[4:13]

person to talk to who knows the layout of all the the cancer you know treatment type um options so that's a perfect one because it uh it's a perfect one because it's so specific and people really care if you have cancer and you want to find a place to get a certain type of treatment you're going to want to spend 10 minutes talking to somebody who knows how to do it all right so the more specific you are and the more uh dollar value that expertise the better now you don't have to be technically an expert you could simply sign up and say I will keep you company for $20 an hour and you just have lunch with somebody on your phone so it's just a video call and somebody says I just need somebody to talk to that's an expertise listening is an expertise so don't get too caught up on how expert you need to be if you know something and it's specific you're you're in good shape your profile uh photo so you can upload

[5:13]

your profile uh photo so you can upload your own photo you can see my big old head on there that looks a lot like me here's my advice you want a clear not a fuzzy photo and you want to have a photo that shows you in the context that you want people to think of you as an expert right so if I were a medical expert I would make sure my picture had me in some kind of a medical coat if I were a scientist I would make sure it was a picture of me around some sciencey looking stuff if I'm a Lumberjack I want to be in the forest right nobody wants to talk to a scientist with that shows a picture of them playing softball so make sure your picture has a little context that's important it's a current picture it shows your full face and it shows that you're not hiding who you are people will trust that remember our visual sense overwhelms all of our other senses so if it doesn't look right nobody's calling okay um your biography so you've got a

[6:14]

okay um your biography so you've got a little place that you can put something about you in in your profile it's easy to find all the the menus so I'm not going to go into that make sure your profile tells the story you want to say put a little time into it not a lot of time I'm talking five minutes but put some time into making sure that it it it paints your expertise in the right light then do a little AB testing AB testing uh in in this context a AB testing means maybe you try one price and see if anybody contacts you if that doesn't work try a different price maybe you try a different biography maybe experiment with the the photo maybe you change the the description of your expertise a little bit so experiment don't expect that the first thing you try will be the winning combination um I'm going to talk about this last how to add buttons to your page you can schedule your availability so we've added this since the app came

[7:16]

so we've added this since the app came out um now if you're the expert you go to your own page and you can schedule when you'll be available for office hours I have scheduled my own availability so that if you went to my page and you scroll down you'd have to scroll down right so if this was me as an expert and you saw that I was not online you could scroll down and see oh wait a minute he's he's uh he's put a schedule there so I actually am scheduled to be live right after this but I've made my my topic uh asked me about fine people so if you're a member of the press and you'd like to get a quote on a really interesting story which is me tracking down the the origin of the fake news that the president once once said uh that there were fine people among the races now if you're following that Saga that's been debunked but the story itself of How It's been debunked is fascinating so if anybody wants to talk to me and you're a member of the

[8:16]

talk to me and you're a member of the press I will be available for a live call right after I'm done with this all right um you want to be able to use social media your own and others to um to broadcast your availability let's say I wanted to do a uh let's say I wanted to be an expert and I wanted to talk about my experience with a rare medical condition called spasmodic dysphonia this is something I actually had and it was the inability to speak which lasted for about three years for me now if I put the keywords spasmodic disphonia in the app well you'd have to depend on the the rare people who have this problem to come across the app and be looking for it and until the audience gets a lot bigger on the app the odds of that are low but the people who care about this condition are very well organized so if you did a social media post let's say Facebook or uh Twitter

[9:18]

post let's say Facebook or uh Twitter and you did hash spasmodic dysphonia everybody would say it not everybody but the people who care about that weird little corner of the world will track that hashtag and they'll see that there's an expert that they can talk to right now and that would be powerful so use your own social media and hashtag it and hope that that hashtag finds the organizations that are naturally predisposed to talking to somebody like you all right uh you can either as I said you can either charge people for your time or if you think that people are not going to believe how useful you are you could take a chance you could experiment and say I'm going to give my advice for free but if you like it there's a button on here you could donate later it's up to you so you'd have that option donation or charge for your time um and then patience because the first time you sign up people are not going to be flooding toward you maybe it takes a

[10:19]

flooding toward you maybe it takes a month for us to build enough audience so there's enough natural traffic on there um but here's the new thing that we just added and I think this will make a big difference you you can now add buttons and links to your profile so let's say you had a web page a Blog um but some somewhere you control the page so you've got a website or or just a Blog could be a WordPress blog any other kind of blog you can now add our buttons and our links that will take the user directly over to your expert page and you can do it in three different ways you can just take you can grab the link and just put it in your profile and then people will go to the page that shows your profile because remember this is duplicated on the browser if you go to when hub.com you'll get the same function as the interface by whenhub app that's on your mobile phone so a link will take him to at least the website and if the person has the app it'll take him to the

[11:20]

person has the app it'll take him to the app but it works both ways so here's how you would do that if you wanted to add a button you would go to your laptop you would go to when hub.com you would go to the search post and let's say that you've already created a profile so this next part depends on the fact that you've already created a profile on the interface app if you have you can search for your profile here here I'm just searching for my last name and you see that lots of profiles come up and then you can't see it well but one of these profiles is me and I'm going to click on it you don't need to see the detail so don't worry if you can't see the screen I'm going to talk you through it here you see a reproduction of my profile so it's on a phone it could be on an iPad and here it is on a browser if you wanted to grab your button so now I'm looking at my own profile there are three ways you can do it and again don't worry you can't see the details because I'm going to tell you what's here one of them is just to

[12:22]

you what's here one of them is just to copy the link just copy it put it in your Twitter and it will take people right to this page or it will open the app if they have the app and or you can add a profile button that looks like the little photo of you and says you're an interface expert and you can actually paste that onto your uh page so you could have a little thing that actually indicates if you're live on here so in other words your web page could have a button let's call it a button but it's a little image that will indicate in real time if you're live on the app or not and then anybody who comes across your web page will know to use the app to find you and they can just click on this to click through the app if you are an organization this is really useful so if you've got a website for your organization and you know that people are always calling in to ask questions you can either charge them for the time but you don't have to we don't require

[13:22]

but you don't have to we don't require it you could just put zero price and say okay you can click this button and I'll be live in a video call but here's the cool thing remember you're not exchanging user contact information so the people calling in are not going to know your phone number you're not going to know theirs and that's good for privacy the Third Way is the Donate button you can you can just click this button and it will copy the HTML code to paste a button into your own web page that says donate and then you can put your own text around this that says if you would like to support me for this or that here's the Donate button if they press that donate button they'll eventually go through the the prompts to um to donate now the people who are donating in our current model they have to also have signed up not as an expert but just signed up for the app so so in the in the current version both people have to sign up for the app but again it

[14:23]

have to sign up for the app but again it takes 60 seconds to sign up for the app uh we're working on a version that would let somebody who doesn't have an account on the interface app to also donate and that that will be out fairly soon but at the moment that's a limit now if you want to use the interface by one Hub app on your uh computer as opposed to its uh form on the mobile or the iPad you can go to when hub.com but you are going to have to let me back up to this page you're going to have to uh if you can see up here this little Banner this is to download uh download for Mac so on my Mac I would have to download it it's something called a DMG file a little prompt will come up to tell you to drag drag it over to a folder and that's pretty much all you do and then you have it loaded on your machine so the the process of loading the app on your browser is click a link it'll tell you what to do you drag something into a

[15:24]

what to do you drag something into a folder you're done all right um that I believe covers the basics so if you have h a website and you want to add a button to it go to when hub.com and it will will give you a donate button you have to be signed up for the app which is free and takes about a minute and the people donating at the moment have to have an account also which is also free and also takes about a minute all right I am going to um end this Periscope on that and then I'm going to be available for those of you watching this live um I'm going to be available in a few minutes to take some calls on interface and anybody wants to call me press only about the question of the fine people I will take your call and I hope this was useful um somebody asked about screen sharing that's in the works so we're working on that upgrade that will apply I think to the laptop version

[16:25]

will apply I think to the laptop version but yeah screen sharing is coming and thank you